MSI (Microsoft Installer) is a software installation package format used by Windows. It is commonly used for installing and uninstalling software on a Windows system. However, sometimes users may encounter an error with MSI installation, specifically the exit code '1073807364'. This error can be frustrating and prevent users from successfully installing or uninstalling software. In this troubleshooting guide, we will discuss the possible causes of this error and how to resolve it.
Possible Causes of MSI Exit Code '1073807364':
1. Corrupted MSI Package: The most common cause of this error is a corrupted MSI package. This can happen due to a faulty download, incomplete or interrupted installation, or a virus/malware infection.
2. Insufficient Permissions: The user account attempting to install or uninstall the software may not have sufficient permissions. This can happen if the user is not an administrator or if the software is being installed on a restricted user account.
3. Conflicting Programs: Another possible cause is the presence of conflicting programs on the system. These can interfere with the installation process and cause the error code '1073807364'.
4. Outdated Windows: If the Windows operating system is not up to date, it can cause compatibility issues with the MSI package, leading to the error.
How to Resolve MSI Exit Code '1073807364':
1. Check for Corrupted MSI Package: The first step to resolving this error is to check if the MSI package is corrupted. To do this, try downloading the package again from a trusted source and then attempt the installation. If the error persists, move on to the next step.
2. Run as Administrator: If you are not an administrator on the system, try running the installation as an administrator. Right-click on the MSI package and select "Run as administrator". If this works, the error was due to insufficient permissions.
3. Disable Conflicting Programs: To check for conflicting programs, open the Task Manager and look for any programs that may be running in the background. Close these programs and then attempt the installation again.
4. Update Windows: If your Windows operating system is not up to date, it can cause compatibility issues with the MSI package. Go to Settings > Update & Security > Windows Update and check for any available updates. Install them and then try the installation again.
5. Use a Troubleshooter: If none of the above methods work, you can use the built-in Windows troubleshooter to fix the error. Go to Settings > Update & Security > Troubleshoot and select "Windows Installer". Follow the on-screen instructions and let the troubleshooter fix any issues it finds.
6. Use a Third-Party Repair Tool: If the error still persists, you can use a third-party repair tool specifically designed for fixing MSI errors. These tools can scan your system for any issues and fix them automatically.
In conclusion, the MSI exit code '1073807364' can be caused by various factors, including a corrupted MSI package, insufficient permissions, conflicting programs, or an outdated Windows operating system. By following the troubleshooting steps mentioned above, you should be able to resolve this error and successfully install or uninstall the software. If the error persists, it is recommended to seek further assistance from a professional.
